AMC AGREEMENT We, M/s. NYAUPANE TECHNO SUPPLIERS shall maintain the various Computer
Systems and other Peripherals specified in this Agreement on terms and conditions hereinafter
mentioned. Any addition/deletion of machines /equipment shall be subject to terms and conditions of
this agreement. Terms of Agreement This agreement shall remain in force for the period from
…………………………. to ………………… for …………………… …………………. It shall be open to either party to
terminate this Agreement any time during the said period by giving one-month notice to the other party
in writing
Annual Maintenance Contract Under this Comprehensive maintenance contract, the following services
will be providing.
 Quarterly preventive maintenance and checks.
 Operating System level support without any spare part
 Spare Parts required for Maintenance will be provided by customer or will be charged extra
 Any service apart form the agreed in the contract or any fresh work / assignment will be
charged for , at the charges agreed at that point of time
Note : The Replaced Components , Cables Or Card Will Become The Property Of NYAUPANE TECHNO SUPPLIERS
NTS., shall provide service from 10:00 AM to 06:00 PM on all working days to keep the machines /
equipment in good working order. The service consists, corrective maintenance and includes carrying
out the necessary repairs and fittings of parts. The maintenance service with the following conditions
includes:  The Service Engineers shall attend the faults within 2-3 working hours from the time of
complaint.  The Service Engineers should maintain Log Registers for all calls attended / pending issues /
preventive maintenance records and details of spare replacement.  No component(s) / spare(s) shall be removed without informing the Competent Authority.